MON
PM
(Goal:
Introduce participants. Create social interactions. Set expectations and
groundrules)
5:00
- 6:00 pm Opening
Session
Welcome and Expectations
Introductions
1
min self-introductions
Outline of Workshop and Agenda Review
Workshop Groundrules (rules of
interaction)
Introduction to Company
6:00
– 6:45 pm The
Perspective of Simplicity (Guest Speaker)
Show and Tell: Group examines and
discusses the simplicity or complexity of a variety of household items.
6:45
– 7:00 pm Set
up ice breaker table exercises.
Each participant will be given one of
two pages of
quotes about simplicity, marked Table A and Table B. Before dinner, participants will be asked to select one or two as
their favorites to be discussed over dinner.
All Table A’s will sit together at dinner, as will the Table B’s. At dinner, the participants will discuss why
they picked their quote. As a table
they will then pick a spokesperson and one quote to be shared with the whole
group. The spokesperson will explain
the quote and describe why they chose it to the whole group for 5 mins at the
end of dinner.
7:00
pm Break
7:15
- 8:00 pm Transportation
to restaurant
8:00
pm on Dinner
After
Dinner: Table exercise debrief
8:00
- 8:30 am Continental
Breakfast
8:30
– 9:00 am What
is Simplicity?
(Goal: Develop a vocabulary of
simplification/complexity. Develop a
classification system for deciding simple/complex. Develop a methodology for making the complex simple.)
What is Simple? [Group to define
characteristics of simplicity]
9:00
- 10:00 am Achieving
Simplification.
Group discussion on how to make complex
things simple.
Make it Simple. [Divide group in half and move to opposite ends of table. Each given a complex item. Develop a plan to make it simple. Report back.
10:00
– 10:30 am Break
10:30
– 11:45 pm Complexity/Simplicity in Healthcare
(Goal: Use the vocabulary and
classification from above to categorize interactions with the healthcare
system. Identify complexity in the healthcare system)
Personal observations and group discussion
on what is simple and complex in healthcare.
Revisit Characteristics of Simplicity
following discussion to see if they need to be amended.
11:45
– 12:15 pm Complexity
in Healthcare
(Goal: Identify 5 - 10 complex
interactions in healthcare for the afternoon exercises)
12:15
– 12:30 pm Guest
Speaker
12:30
– 1:30 pm Lunch
1:30
- 2:30 pm Making
Healthcare Simple I
(Goal: Provide initial innovative ideas for simplification across
healthcare technologies, processes, interactions)
Breakouts of 5 people to consider all of
the complex interactions identified previously. Can address them all or just a
subset. Can add new interactions.
Breakouts to brainstorm on ways to simplify the interactions. Breakouts will
elect spokesperson(s) to present their ideas for full group discussion.
2:30
- 3:30 pm Making
Healthcare Simple II
(Goal: Communication of breakout ideas to
rest of group. Selection of target
ideas for subsequent exercise)
Spokespeople will present simplification
ideas to the whole group for discussion and evaluation. Group to vote at end on top 2 or 3.
3:30
- 4:00 pm Break
4:00
- 4:45 pm Making
Healthcare Simple III
(Goal:
Further development of top ideas)
Newly formed breakouts (different
participants from exercise above) will each consider one of the top ideas and
suggest ways to simplify it further. Elect spokesperson for presentation.
4:45
- 5:20 pm Making
Healthcare Simple IV
(Goal: Communication of breakout ideas to
rest of group. Summary of
simplification ideas)
Spokespeople will present breakout results
to whole group for discussion and evaluation.
5:20
- 5:30 pm Summary
and Closing
5:30
pm Adjorn